'I thought it was a scam': Japanese woman gets email from Sats about lost passport on Singapore-bound plane
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A Japanese woman returning to Singapore left her passport on board a Singapore Airlines plane and only found out about the missing document the next day when she was contacted by ground handling company Sats. In an Instagram video on Jan 21, lifestyle co'I thought it was a scam': Japanese woman gets email from Sats about lost passport on Singapore-bound plane
A Japanese woman returning to Singapore left her passport on board a Singapore Airlines plane and only found out about the missing document the next day when she was contacted by ground handling company Sats. In an Instagram video on Jan 21, lifestyle content creator @naofromjapan_, who moved to Singapore seven years ago for work, captioned: «Singapore is truly safe and efficient. I love Face ID, but sometimes it works a little too well.»In the 41-second clip, Nao recounted the incident: «I landed with Singapore Airlines, cleared immigration with face ID (and) didn't even take my passport out.» The next morning, she received an email from Sats at 9.29am informing her that her passport had been found and that it was being held at Sats' baggage arrival services office in Changi Airport Terminal 2. The email also provided a QR code and link for her to book an appointment for collection.











